Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: your name, email address, and profile details when you create an account
• Payment information: processed and stored securely by Stripe — we do not store your full credit card number or bank details on our servers
• Files and content: files you upload for delivery to your clients
• Usage data: information about how you interact with the Service, including pages visited, features used, and device information

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process payments and facilitate file deliveries
• Send transactional emails (delivery notifications, payment confirmations)
• Improve and optimize the Service
• Protect against fraud and abuse
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

3. Data Sharing

We share your information only in the following circumstances:

• With Stripe: to process payments. Stripe's privacy policy governs their use of your data.
• With your clients: your name, brand details, and delivery content are shared with the clients you deliver to.
• Service providers: we use hosting and infrastructure providers (e.g., cloud storage) to operate the Service.
• Legal requirements: we may disclose information if required by law or to protect our rights.

4. Data Storage and Security

Your files are stored on secure cloud infrastructure. We use encryption in transit (TLS) and at rest to protect your data. Access to your files is restricted to you and the clients you explicitly share them with. While we implement industry-standard security measures, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your account information for as long as your account is active. Files associated with completed deliveries are retained for 90 days after delivery, after which they may be deleted. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies or advertising cookies. No cookie consent banner is required as we only use strictly necessary cookies.

8. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses where applicable.

9. Children's Privacy

The Service is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. Contact

If you have questions about this privacy policy or how we handle your data, contact us at [email protected].